Delivery Policy & Procedures

1. Processing Time:

  • Orders are processed and dispatched within 1-3 working days once confirmed.

2. Delivery Options:

  • Standard Delivery: Estimated within 5-7 working days.
  • Express Delivery: Estimated within 2-3 working days.

3. International Deliveries:

  • We ship to select international destinations. Review our list of serviced countries before ordering.
  • Delivery durations and fees may differ based on the destination.

4. Tracking Your Order:

  • You'll receive a tracking number via email upon dispatch.
  • Track your package on our website using the given number.

5. Delivery Issues:

  • If your order hasn't arrived in the expected time, contact
  • Ensure a correct delivery address to prevent delays. Packages returned due to wrong addresses might incur redelivery charges.

6. Damages and Issues Upon Delivery:

  • Inspect your order immediately upon receipt. For any defects, damages, or wrong items, contact us without delay.
  • To report issues, email us at with your name, order number, and a description of the problem. Retain all original packaging for our assessment.

7. Environmental Considerations:

  • We aim to minimize our environmental impact. Our packaging is recyclable, and we urge customers to either recycle or reuse.

Return Policy & Procedures

1. Return Period:

  • We offer a 30 day return policy. You can request a return within 7 days of receiving your item.

2. Eligibility for Returns:

  • Item must be in its original condition: unworn or unused, with tags attached, and in its original packaging.
  • A receipt or proof of purchase is required.

3. How to Initiate a Return:

  • Contact us directly at
  • If approved, we will provide detailed instructions on how to proceed. Items sent back without prior approval will not be accepted.

4. Returning Your Item:

  • Ensure your order number is included with the returned parcel.
  • Use your local Post Office or designated drop-off point.
  • Once received and verified, we'll process your refund within 5 working days. If the item is damaged or not in its original condition, the refund amount may be adjusted, or the item may be returned to you without a refund.

5. Return Costs and Environmental Considerations:

  • We aim to minimize environmental impact and urge you to consider your purchases carefully to reduce returns.
  • If a return is necessary, we cover the shipping costs and encourage you to reuse the original packaging. this or that
  • The only scenario where we cover return postage is in the case of a faulty or incorrectly delivered item.

6. Refunds:

  • Post inspection of your return, we'll update you on your refund status. If approved, the amount will be reverted to your original payment method. Note: Refund processing times might vary depending on your bank or card company.

7. Late or Missing Refunds:

If your refund is delayed:

  • Recheck your bank account.
  • Contact your credit card company, as it may take some time for refunds to post.
  • Consult your bank; they might have processing times for refunds.
  • If you've done all and haven’t received your refund, contact us.

Note: Our policies may change. Always refer to the Website for the most recent version.